Returns & Exchanges

At Maggie Beer, we take great pride in the quality of our gourmet products; however, if your order arrives damaged or is incorrect, we are committed to providing a replacement or refund to ensure your satisfaction. Due to the perishable nature of our food items, we cannot accept returns for change of mind.

Return Process

• 1.
  Contact Customer Service

  Notify our team within 48 hours of receiving your delivery by emailing your order number and details of the issue to our support inbox.

• 2.
  Provide Documentation

  Attach clear photographs of the damaged goods, the packaging, and the shipping label to help our quality control team assess the claim.

• 3.
  Assessment and Approval

  Our team will review your request and, once verified, will provide you with a return authorization or confirm your eligibility for a direct replacement.

• 4.
  Resolution Delivery

  Following approval, we will dispatch a replacement shipment at no extra cost to you or process a full refund to your original payment method within 5-7 business days.